Please see a comprehensive list of the Gold Coast suburbs we service by clicking here.
If your pet requires further diagnostics, hospitalisation, or surgery, we can refer you to one of our trusted partner clinics throughout the Gold Coast region. We will send your pet’s comprehensive medical records to the clinic you choose. GCMV can still provide post-operative care in your home.
Please see our Contact Us page for service hours.
If your pet is unwell outside of our business hours, please call one of the local emergency clinics. Their contact details can be found on our Contact Us page.
We can treat one or multiple pets per visit. It is very important that you let us know how many pets need to be seen per visit when booking your appointment, so we can allot adequate time in our schedule to treat all of them.
You can book an appointment by calling us during business hours or sending us an email outside of business hours. We will get back to you as soon as possible during business hours. Please see our Contact Us page for further details.
Yes, we can arrange for your pet’s medical records to be transferred from another vet clinic. Please request this at the time of making an appointment.
Unfortunately, we are not able to enter your home when you are not present. An owner over the age of 18 is required to be present at the time of consultation.
To prepare for our visit:
- Please confine cats to a single room so they do not escape or hide prior to the visit.
- For small dogs (under 15kg) and cats, please prepare a clean table or bench area for our examination.
- Please ensure there is a well-lit area for your pet to be examined.
- Have a collar fitted on all dogs with a lead close at hand.
- Allow us to enter and put down our equipment prior to letting your pet greet us.
- Please let us know of any behavioural issues including anxiety or aggression, or any history of biting, at the time of making the appointment.
- Aggressive dogs should be restrained with a lead prior to and throughout our visit.
Yes. Please provide us with your pet insurance form at the time of your visit, and we will complete the rest and send it to your pet insurance company.
We will send an appointment reminder one day prior to your scheduled appointment. If you are unable to attend, please notify us immediately. We ask for 24 hours’ notice of cancellation, however we do understand that emergencies can come up at the last minute.
If we attend your appointment and no one is home, we will attempt to call you. If the appointment is unable to proceed as scheduled, you will be required to pay a call-out fee of $69.
Using state-of-the-art veterinary management software, we can keep track of your pet’s vaccinations, heartworm injections, wellness exams and other procedures. We will send you a reminder when a vaccination or examination is due.
Your pet’s comprehensive medical records are stored on our cloud-based veterinary management software, allowing us to access them from any location.
We accept the following forms of payment:
- Visa
- Mastercard
- American Express
- Cash
No. Payment is required in full at the time of your appointment.